MyTruvoraLifePrivacy Policy
Effective date: October 13, 2026
Neutra Wellness LLC ("us", "we", or "our") operates the mytruvoralife.com website (the "Service"). This page explains how we collect, use and disclose personal data when you use our Service, and the choices you have. By using the Service, you agree to the collection and use of information in accordance with this policy.
Where we operate
mytruvoralife.com is operated by Neutra Wellness LLC, 5255 Office Park Blvd, Bradenton, FL 34203, USA, and is intended only for customers in the United States. We sell and ship only to U.S. addresses. Your information is stored and processed in the United States.
We do not sell your information
We do not sell, trade or share your personal information with third parties, except service providers who help us process and ship orders, as described below.
Information we collect
Personal data. When you place an order or contact us, we may ask for: email address; first and last name; phone number; shipping and billing address (street, city, state, ZIP); and payment card details, which are handled by our payment processors.
Usage data. We may collect information about how the Service is accessed and used, such as your IP address, browser type and version, pages visited, time and date of visit, time spent on pages, device identifiers and other diagnostic data.
Cookies. We use cookies and similar technologies (beacons, tags and scripts) to operate the Service and remember your preferences. Session cookies operate the Service, preference cookies remember your settings, and security cookies are used for security. You can set your browser to refuse cookies, but some parts of the Service, such as checkout, may not work.
How we use data
- To process, ship and support your orders and subscriptions, including renewal reminder emails
- To provide customer care and support
- To notify you about changes to our Service
- To monitor usage and improve the Service
- To detect, prevent and address fraud and technical issues
Disclosure of data
We may disclose personal data in the good faith belief that it is necessary to comply with a legal obligation; protect and defend the rights or property of Neutra Wellness LLC; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users or the public; or protect against legal liability.
Security of data
We use commercially acceptable means to protect your personal data, but no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Service providers
We use third-party companies to help operate the Service, such as payment processing, order management, fulfillment and shipping, and email. They have access to your personal data only to perform these tasks for us and are obligated not to disclose or use it for any other purpose.
Analytics
We may use Google Analytics to understand how the Service is used. You can opt out by installing the Google Analytics opt-out browser add-on. Google's privacy practices: policies.google.com/privacy.
Links to other sites
Our Service may contain links to sites we do not operate. We are not responsible for the content or privacy practices of third-party sites.
Children's privacy
Our Service is not directed to anyone under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us personal data, contact us and we will remove it.
Changes to this policy
We may update this policy from time to time. We will post the new policy on this page and update the effective date above, and notify you by email or a notice on the Service before material changes take effect.
Contact us
Questions about this policy: Support@MyTruvoraLife.com · 1-844-929-3911 · Mon–Fri 9am–5pm ET · Neutra Wellness LLC, 5255 Office Park Blvd, Bradenton, FL 34203.